Tyme Group Holdings PTE

Our investment in Tyme has supported the bank in forging new distribution partnerships with local retail partners in South Africa, enhancing the reach of its suite of financial products to underbanked and underserved customers.

Beyond the original impact thesis to improve accessibility and affordability of financial services to Tyme’s customers, the access-to-lending capabilities through the acquisition of Retail Capital will provide customers a better credit offering (e.g. buy-now-pay-later, credit cards and personal unsecured term loans). This can help customers smooth out or delay their expenditure to afford more goods and be more resilient during financial shocks. In addition, the acquisition will allow Tyme to become profitable sooner, allowing it to increase its impact through additional reach and affordability sooner.

South Africa

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Tyme and Retail Capital’s business models and combined cost structure allows it to offer lower fees, higher savings rates and lower interest rates to customers, compared to other banks

• Value additionality: We will support Tyme by tapping into our in-country networks across Africa and Asia, supporting on governance, as well as bringing our experience with banking to underbanked and new-to-credit customers.

Alignment Risk

• Tyme may shift its target customers, though based on Tyme’s value proposition and competitor response, we expect the majority of Tyme’s customers to be from lower-income / underserved segments.

Unexpected Impact Risk

• as Tyme expands to new credit products, strong customer protection principles will be critical to prevent and minimise negative impacts.